Please try to be as detailed as possible regarding the technical question, business case, etc.
Supporto Manager Interview Questions
2,465 supporto manager interview questions shared by candidates
Exemplos de situações reais no trabalho atual.
Q: What keeps me up at night in my current role? Q: Have you ever managed someone out of the company? Q: How many direct reports do you have? Q: What are your warning indicators a case is going to get escalated and catch it before it does?
I don't remember exactly but it was along the lines of tell me a time when you had a situation that didn't go as accepted and how did you respond to it.
Tell me about a time you have improved a process and optimised efficiency.
How many tickets have you handled on a daily basis?
I was asked to write code. This Job does not involve writing code and I was a bit rusty.
Q. Tell me about a time you experienced (blank)... Q. How would you handle a situation with a difficult or upset customer?
How would you describe your management style?
Questions asked were relevant to the role and very conversational
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