Describe a difficult customer escalation you've had to handle?
Supporto Manager Interview Questions
2,465 supporto manager interview questions shared by candidates
How would you motivate an underperforming team.
Relevant experience to position, interests outside work.
Nothing difficult I guess I just did not give the answers they wanted. How did you creatively overcome an obstacle? You have 3 projects and (3 line managers) you have clients that feel their project is most important, how do you handle this? What is the difference between leader and manager?
Basic things, what is your experience; how many people have you managed etc. As an aside they consider a ratio of more than 10 people too one manager 'too much'.
How do you approach training?
They asked a handful of situational questions, but mostly they wanted to hear about my experience and how things were handled at my previous company.
How would you react in difficult situation/escalation?
In your experience working with people from another country is there any thing you learned about them, or was their a cultural conflict you were able to resolve
What was ethical decision you faced?
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