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The questions asked were pretty straight forward. I was asked to describe how I handled a disgruntled customer. Most of the questions were about customer service experiences I provided in previous positions with other companies.
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Community Support Representative (Remote)

Interviewed at Uber

3.7★
Jul 21, 2014

The questions asked were pretty straight forward. I was asked to describe how I handled a disgruntled customer. Most of the questions were about customer service experiences I provided in previous positions with other companies.

How would you respond to rider who said his driver was drunk and his car reeked of beer? How would you handle this same situation if the driver called in and said it wasn't him that was drinking but that riders before had waste a ton of beer in his car
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Community Support Representative

Interviewed at Uber

3.7★
Aug 17, 2016

How would you respond to rider who said his driver was drunk and his car reeked of beer? How would you handle this same situation if the driver called in and said it wasn't him that was drinking but that riders before had waste a ton of beer in his car

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