Tell me about your previous role.
Support Manager Interview Questions
2,465 support manager interview questions shared by candidates
What experience do you have with service management tools. How would you go about right sizing the team?
Describe your management style for the technical support team.
HR phone interview was around people management skills. On site interviews were quite generic since it was a manager role.
What experience do you have with workforce management?
One of the key questions they asked me was to talk about my previous experience — specifically, the projects I’ve worked on, the responsibilities I had, and how my past roles have prepared me for this position.
PowerPoint presentation 2: A business case study on leadership and delegation l. You prepare a presentation on how to conduct a better delegation of duties to your team.
Standard mix of behaviour and competence questions
Most questions are relevant to leading teams, pretty basic or average if you have similar experience and coming from an IT background/ industry.
"tell me about your most recent project, and your role in that project"
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