I explained the basic steps I follow, such as identifying the problem through user feedback, checking hardware connections, restarting the system, reviewing event logs, and testing network connectivity. I also mentioned that I document the issue and resolution for future reference.
Support Desktop Interview Questions
2,406 support desktop interview questions shared by candidates
Classic ones if you know your stuff you shouldn't have a problem
What was the last position I worked?
What is SLA? What is HIPPA
In the active directory where we will find the user security
Describe this device/task/process Describe this device/task/process
Why would you statically configure a device?
1) what is active directory? 2) what is sccm? 3) What are fsmo roles
Basic hardware & Networking also multi function printer
How did I handle an issue with an end user to keep from having a conflict.
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