I had an interview where I was asked technical questions regarding some of the features of the SonicWall firewall appliance.
Support Analyst Interview Questions
5,373 support analyst interview questions shared by candidates
Basic Unix Commands, like describe top,uptime,grep,chmod,chown,crontab commands SQL Types of Joins and difference between all joins Asked to write a query to join two tables and fetch common records Asked to write a query to display 3rd highest salary ITSM related questions, very basic Round 2 taken by onsite client 1.Describe a P1 situation you handled 2. If a Change request is created and implementation to production failed,what would you do 3. Basic Unix Commands
What is your current current position?
Explain what you understand about the customer support process
They asked a lot of questions but I think what I actually remember is if I am committed to this work and I said "Absolutely".
You are asked some basic technical questions about UNIX on the phone interview. During the in-person interview you are given a basic quiz on various operating system commands.
Self descriptions and past experiences, also some questions related to the position.
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What skills will help you to succeed in the role?
Questions about my experience and technical knowledge.
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