You are called to the register to find an angry customer demanding to speak to a manager about an item she is trying to return. She has no receipt but says she purchased the item a few days earlier and now wants to return it for a cash refund. The cashier has already explained that cash refunds can only be made with original receipt within 30 days of purchase. The item costs $9.50. What would you do? Why?
Store Development Interview Questions
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