What was your most challenging customer service experience and how did you deal with it?
Shoes Interview Questions
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Nothing was difficult it was all straight forward just compare whatever experience you do have to the attributes they are looking for
customer service and sales questions
What would you do if a customer was angry or irate?
How long can you commit to Macy's?
Do you like to work in a fast paced environment or a controlled environment?
When is a time you had a difficult customer and went above and beyond
How have you shown initiative in the past?
Describe a time you went out of your way to assist a customer or stranger.
How well do you perform in an environment where you have to switch back and forth between tasks?
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