How would you handle a difficult customer?
Shift Supervisor Trainee Interview Questions
2,409 shift supervisor trainee interview questions shared by candidates
Tell us about yourself in as many words as possible
How well I get along with others and what does service mean to me.
Describe a time you dealt with a difficult customer? What do you think is the most important trait for a shift lead to have?
Name a time where one of your coworkers did something incorrectly and you had to coach them on It. What did you say? How did they respond?
What machinery did I used before?
Describe a situation in which you overcame a great obstacle while at work.
What do you like most about coffee?
Tell me about a time you experienced customer service good or bad?
A customer orders a drink and comes back 5 minutes later saying it was made wrong, would you: A) Make them get back in line to give them a refund B) Offer to make the drink over for free C) Stop the flow of work to get the manager so he/she can handle the situation
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