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Servizio Clienti Virtuale Interview Questions

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I was not asked this question but my other two co-workers were asked. "How do you respond to being yelled at?" I am paraphrasing because that was not a question I remember being asked. I probably would have been even more skeptical about the position. I was given a scenario of what to do if a client called in with questions regarding a cc transaction that was not showing up in the deposit the next day.
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Client Support and Quality Assurance Representative

Interviewed at Capital Business Service

1★
Jul 14, 2014

I was not asked this question but my other two co-workers were asked. "How do you respond to being yelled at?" I am paraphrasing because that was not a question I remember being asked. I probably would have been even more skeptical about the position. I was given a scenario of what to do if a client called in with questions regarding a cc transaction that was not showing up in the deposit the next day.

What is your management style? Tell me about a time when you disagreed with your manager. Give me an example of how you handled a personality clash with your boss. Has there been a time that you have promised a customer or team member something that you were not able to provide? What was the situation? What was the result? Describe a situation or a problem that developed among the members of your team.
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Client Support Manager

Interviewed at T-System

3.3★
Jun 1, 2015

What is your management style? Tell me about a time when you disagreed with your manager. Give me an example of how you handled a personality clash with your boss. Has there been a time that you have promised a customer or team member something that you were not able to provide? What was the situation? What was the result? Describe a situation or a problem that developed among the members of your team.

CCNA questions. Behavioural questions. linux, What are problems you found with AWS? Can you explain the DNS system? How to deal with an angry customer Have trained any of you fellow students or coworkers any time? What is most difficult course you have taken so far? How did you managed with it?
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CLIENT SUPPORT EXECUTIVE

Interviewed at Palpap Ichinichi Software

4.6★
Jan 27, 2016

CCNA questions. Behavioural questions. linux, What are problems you found with AWS? Can you explain the DNS system? How to deal with an angry customer Have trained any of you fellow students or coworkers any time? What is most difficult course you have taken so far? How did you managed with it?

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