Service Sales Interview Questions

3,058 service sales interview questions shared by candidates

They do a profile background. You answer around 25 multiple choice questions. If they fully understood how the answers apply to the position it would be a very helpful tool for them. They ask where you see yourself in five years. Why do you want to work for them.
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Customer Service and Sales Representative

Interviewed at Direct Energy

3.4
Jan 17, 2017

They do a profile background. You answer around 25 multiple choice questions. If they fully understood how the answers apply to the position it would be a very helpful tool for them. They ask where you see yourself in five years. Why do you want to work for them.

what do you do if a customer dosen't want to close and commit “Why did you leave your last job?” This is a tricky question. The answer will tell the employer a lot about your personality. You've likely left, or are thinking about leaving, your last sales job because it wasn't a good fit or because you didn't like the work environment, the pay, or management. Though they may be truthful answers, all of these reasons carry a negative connotation and will pull down the mood of the interview. First, state something positive about your last job. Maybe you learned a lot or enjoyed the people you worked with. Then, shift the focus of why you left by talking about what you're looking for in your next job that your past job didn't have. This might be more responsibility, relocation, or a different company culture.
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Field Service Sales

Interviewed at Thermotron

2.6
Feb 7, 2016

what do you do if a customer dosen't want to close and commit “Why did you leave your last job?” This is a tricky question. The answer will tell the employer a lot about your personality. You've likely left, or are thinking about leaving, your last sales job because it wasn't a good fit or because you didn't like the work environment, the pay, or management. Though they may be truthful answers, all of these reasons carry a negative connotation and will pull down the mood of the interview. First, state something positive about your last job. Maybe you learned a lot or enjoyed the people you worked with. Then, shift the focus of why you left by talking about what you're looking for in your next job that your past job didn't have. This might be more responsibility, relocation, or a different company culture.

Questions are something along the lines of these. Q2,7 were hard in my opinion but the rest were alright. Q1: Describe a time when you went above and beyond for a customer Q2: Describe a time when you needed to be persistent in achieving your goal Q3: Describe a time when you worked as part of a team. Explain your contributions Q4: Describe a time when you needed to work under pressure Q5: Describe a time when you assisted someone as opposed to being asked to do so. Q6: Which of our products do you feel passionate talking about? Explain why Q7: Describe any potential distractions that you may encounter whilst working from home and how to deviate from it.
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Sales & Service Contact Centre

Interviewed at Saga Group

3.5
Sep 3, 2022

Questions are something along the lines of these. Q2,7 were hard in my opinion but the rest were alright. Q1: Describe a time when you went above and beyond for a customer Q2: Describe a time when you needed to be persistent in achieving your goal Q3: Describe a time when you worked as part of a team. Explain your contributions Q4: Describe a time when you needed to work under pressure Q5: Describe a time when you assisted someone as opposed to being asked to do so. Q6: Which of our products do you feel passionate talking about? Explain why Q7: Describe any potential distractions that you may encounter whilst working from home and how to deviate from it.

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