Advise a time that I had to use my interpersonal skills when assisting another employee. Give example of how I handled an irate customer. Give an example of when you could not help a customer. Quick answer: Never. Never advise a potential employer under any circumstance when you could not assist the customer. It's a trick question.
Service Representative Interview Questions
84,217 service representative interview questions shared by candidates
Tell me about yourself? The salary range you expect? Can you work evenings and weekends? Tell me about your strengths?
Hiring manager- Role play. My name is .... I’m on a 2 week vacation in Disney world... I lost my card... I’ve been a customer for xxxx and I only use discover. How would you respond?
They will ask you to tell them a bit about yourself and why you are leaving your current job (if applicable) and then they go into the STAR-method interviewing. For the general questions, stick to what's on your resume and sound sure of what you're saying.
How will you be an asset
Situational questions.
Do you have a valid driver's license?
Where do I see myself in 5 years
did i do my research?
What do you think your worst qualities are?
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