What do you consider exceptional customer service?
Service Representative Interview Questions
84,215 service representative interview questions shared by candidates
Talk about a process or policy you didnt agree with in your last job and what did you do to resolve that.
Are you able to work weekends? If not we cannot have you work here, it’s a must for employees to be available Saturday and Sunday .
Any behavioral questions you can come up with is what they might ask.
What would you do if a customer is angry about you on call?
Explain any experience assisting customers with medical policy questions?
How did you hear about the job
Where do you live?
how long have i been in customer service
This was on a questionnaire they gave me: "What is the least amount of money (per hour) you are willing to accept?"
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