Give me an example of when you made a promise and weren't able to follow through with it. How were you able to handle the situation
Service Interview Questions
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Describe a time when you had to adjust to a sudden policy change at your work place and how did you comply.
What is your weakest quility.
What's more important finding the problem or finding the solution.
What is your favorite type of challenge at work?
Why do you want to work for Von Maur?
Scenario: Customer leaves for Italy for a month, sees a charge on her electric bill during the time she was away and would like to be compensated for it. What do you do?
How would you handle an upset patient?
1. what are your strengths. 2. at the end . what are your weaknesses
How do you perform under pressure?
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