Customer service history.
Service Desk Agent Interview Questions
3,067 service desk agent interview questions shared by candidates
They wanted me to recite the scrip that they gave me to memorize
Tell me of a time when you had to deal with an angry customer.
What was a time that frustrated you most?
Previous job, what you liked and didn't like about it?
What is your relocation capacity?
Q: Why did you apply to this position?
What makes you interested in the hotel industry?
Have you ever upsold a room and how much more were you able to sell it for?
What is your availability ?
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