They asked me to go over my resume
Service Delivery Manager Interview Questions
983 service delivery manager interview questions shared by candidates
Values are super important. They also look for critical skills for the role and they want for you to give examples where you demonstrated these. The skills are the following: Skills Delivery of Results (pipeline management, structure, ability to hit goals) Stakeholder Management (Internal & External) Ownership (of the customer journey, and building a strategic plan) Resilience Bias for action (Proactivity)
Proyecto mas representativo que realicé
What do you do for fun?
Focus was more on then explaining what the role is, stated that is it not a project management role; after which they have provided me with feedback that I don’t have enough direct PM experience (15 years :) and I run programmes now)
Cannot disclose do to NDA
which are your strengths and DAFO?
What do your past experiences can contribute to go GM
A few of the questions they asked me were related to Veolia's values of community spirit, customer focus, innovation, respect, and responsibility.
How do you deal with difficult customers.
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