How SSL/TLS works? What is MFA? How to handle high pressure production issues?
Senior Technical Support Interview Questions
600 senior technical support interview questions shared by candidates
Linux and bash experience? Bash scripting?
Give an example of when your project didn't work out how you wanted it.
If I had plans for future studies? A scenario where there is recession, I'm offered a role in a decent company with good payscale but that profile doesn't interest me, would I still go for it?
When did you take your last trip and where was it to? If you are a consultant in your college, and a student's parents come with a complain, what will you do?
Describe a time when you had a customer yelling at you, completely irate.
1. Online Test ( 5 sections - Apti , OS, Java, SQL, Reasoning) - 90 mins 2. F2F - Questions on java and sql. - Java version differences 1.7 - 1.8 - SortedSet vs TreeSet - LinkedList implementation. - what is "explain" in SQL and what it returns.
How do you motivate people?
A very interesting question on analytical thinking...making four gallons of water with just a five gallon and three gallon container.
Tell us about yourself, including your previous experience and education What is DHCP What is Active Directory What is IP What is a Server OS and Client OS What are FSMO Roles What is a domain, tree and forest What is a global catalog What is DNS What is port number of LDAP? What is SysVol What is APIPA What are the ports used by DHCP, DNS, SMTP, Kerberos, LDAP, FTP, Telnet and GC?
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