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Retention Representative Interview Questions
1,294 retention representative interview questions shared by candidates
Are you available weekends and weekdays between 9 am to 9 pm, If I asked to cancel my service due to offer elsewhere what would you say
Why do you want to work here?
generic questions regarding pc hardware you have to be able to do the work. simple summary explanation of the job role.
What's the situation that you were in that you had to overcome?
What is a goal that you had and how did you obtain it?
How did I handle a situation where I had to hit a quota on a short deadline
how would i keep clients from cancelling their subscriptions
They wanted to know a lot about myself more then any other company but was very genuine
How would you retain a customer if they wanted to cancel their services? how would you show empathy?
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