Typical questions about achievements and a hypothetical call or acting as though you were on a call. Lots of questions about if you are able to stay calm and focused while also being able to sell.
Retention Representative Interview Questions
1,294 retention representative interview questions shared by candidates
Why do you want to work for Dish? Name a time you overcame a difficult situation
Asked me to sell him a cell phone
How would you handle a difficult customer?
The questions were generic questions regarding myself and my experience.
Participate in a Role play of sales
Did i ever run into a problem at work and what was my response and how did i come to that response.
What happened with my last experience? What kind of difficulties I have had and what did I do to solve them? What was my proudest moment in my career... Etc
Basic questions then they ask you to sell them something random, and want you to try to retain a customer who wants to quit dish.
Record yourself answering the following questions.
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