What's your definition of customer service? To be prepared, I scrolled through all the questions listed on glassdoor and typed out answers for each one.
Resident Interview Questions
3,445 resident interview questions shared by candidates
Why do you want to work here?
How do you handle people with personalities that may be different from your own?
As a resident, you are asked to balance student-teaching with a full course load; how do you think you will be able to manage your time?
Why urban teachers, and choose to become a teacher
Explain a time where you got constructive feedback
Tell me about a time when you had trouble understanding a customer's needs.
What is your definition of customer service?
Describe a positive customer service that you've dealt with.
What are my strengths and weakness? Do I need to sit during the day? Do I like to take vacations? Can I work weekends, nights, and holidays?
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