None really, the interview was pretty basic Customer Service questions. The person doing the interview, while nice, was very short with me, and didn't give much feedback. She also led me on to believe that I got the job, and said she would be in contact within 5 days. She got in contact with me on day 7(via email) to say they were going to "pursue" other candidates. So here I've been assuming I had a job, to find out 7 days later I don't. Very disappointing and lost a lot of respect for Enterprise.
Reservations Agent Interview Questions
680 reservations agent interview questions shared by candidates
How would I deal with an upset client?
What is your experience with up selling add ones?
They asked would I prefer to work on Saturday or Sunday or both.
How to input things into the comptuer that is customer information>?
Describe a situation where you deliver exceptional service.
Name a time when you had to work with an irate customer
Name a time where you suggested they do something differently in a job setting..Was it implemented?
None, just discussed my work history and availability
"Do you know what we do in this department?"
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