How would you handle an upset guest on the phone?
Reservation Sales Agent Interview Questions
332 reservation sales agent interview questions shared by candidates
Tell me about a time when a customer was upset about your company and what did you to to address the problem?
Sometimes we may not agree with policies we must follow, how do you deal with that situation?
What is the most important thing during a call
Why would you be a good fit for this job?
Well, it isn't even difficult, but they want to know what situations you have been in that you had a customer with a problem and how you handled that problem.
they will ask you about the capitals of some countries and what are your greatest strength and weaknesses
About myself and the background.
Tell me about yourself.
Do you like to be critique while you are working? If not do you have another way of trying to grade how well you do at your job.
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