Basics of UPS and power systems Breaker types and protection systems Scenario-based troubleshooting Communication and customer handling Resume-based questions
Remote Technical Support Interview Questions
4,287 remote technical support interview questions shared by candidates
They test you on simple medical abbreviations and situational questions that are very easy.
Interviewer did a role play scenario where I was the tech and he was the customer. It was really laid back and not stressful. Customer states he has a red x on the wifi icon on a windows 7 laptop. I tell him to go to network connections and enable wifi adaptor.
What programming languages do you know? What do you think of them?
What I would do in certain situations with a customer.
Walk me through your CV
What keeps you focused?
Please describe yourself using JSON.
What would your former supervisor say about your performance?
What is the most expensive car you've purchased?
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