Aside from the technical the interviews took the shape of a conversation, where had I come from and where did I expect to go. In the manager interview there were questions asked utilising sports analogies and while not a sports fan it was easy enough to see how these related to working within a team and the expectations there.
Please explain what is an InSAR
Tell us a little bit about your experience.
How would you write a feature that allowed survey questions to be pulled at random from a group of questions that a candidate hasn’t yet answered and were marked as being able to be random and belonging to questions which qualified (e.g. from a certain category). It could be from more than one category.
Q: Describe an experience where you gave great customer service?
Why are you interested in working here?
Experience, education, talents, salary desired, ETC
How much experience do you have?
1. What experience do I have setting up a home network? 2. How do my experiences relate to wireless configurations? 3. Scenario question: Irate customer calls about a wireless network, but does not want to be transferred, how would you handle that? 4. In a resident situation, how would you handle a wifi device shut off? 5. What have you recently connected? 6. What software do you use often? 7. What was the first technological device you had that wow you? 8. Why do you want to work in a call center? 9. What is your definition of excellent customer service?
Open notepad and write two websites, that check the speed of the internet and the specifications of your system. PS: A complete thorough test will be made of your system and later the interviewer also ask you to send him the screenshot of the specs.
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