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Receptionist Interview Questions

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Receptionist Interview Questions

Il ruolo di Receptionist prevede diverse mansioni impiegatizie, come rispondere al telefono, pianificare gli appuntamenti e lavorare vis-à-vis con i clienti. I datori di lavoro cercano candidati con eccellenti capacità organizzative, che sappiano conservare un atteggiamento positivo e collaborativo sul luogo di lavoro. Durante il colloquio è possibile che ti venga chiesto di parlare di eventuali esperienze di contabilità e pianificazione. Preparati a raccontare episodi personali che illustrino come sei riuscito a soddisfare un cliente sconfortato o a ovviare a un conflitto nella pianificazione degli appuntamenti.

Domande tipiche dei colloqui per Receptionist e come rispondere

Question 1

Domanda 1: In che modo tieni il passo con un ambiente di lavoro frenetico?

How to answer
Come rispondere: L'intervistatore vuole conferma che tu sia in grado di gestire un ambiente di lavoro ricco d'impegni. Quando ti viene posta questa domanda, assicurati di esporre le competenze che ti rendono adatto a lavorare in un ambiente frenetico, tra cui le capacità di multitasking, di rimanere organizzati e di comunicare in modo chiaro.
Question 2

Domanda 2: In che modo affronti un cliente difficile?

How to answer
Come rispondere: Quando l'intervistatore ti rivolge questa domanda, vuole capire se sei in grado di rimanere professionale anche in situazioni di stress. Nel rispondere, assicurati di spiegare che manterresti un atteggiamento educato e rispettoso tentando di aiutare il cliente.
Question 3

Domanda 3: Quali sono le qualità più importanti che la figura di Receptionist deve avere?

How to answer
Come rispondere: Per rispondere a questa domanda trai spunto dalla descrizione dell'offerta di lavoro, nella quale è probabile che sia menzionata l'organizzazione; quindi assicurati di citare abilità quali la pianificazione strategica, l'attenzione ai dettagli e la gestione del tempo.

12,795 receptionist interview questions shared by candidates

Was asked numerous questions: Alright first set of questions. What does a company owe its employees? What other companies are you interviewing with? -I believe a company owes its employees Gratitude and Appreciation. I am currently not interviewing with any other Companies at this time. Are you currently employed? How many hours do you intend to dedicate to this job position if hired? -I am not currently employed and intend to dedicate my full 8 hour day to this position if hired. What qualities do you look for in a boss and What motivates you to do your best on the job? Do you have any QuickBooks experience & why do you want to work for this company? What is your clerical speed(WPM)? -I look for strong leadership qualities, considerate, helpful/mentor type. I believe that hard work and dedication everyday motivates me to do my best. I have very little QuickBooks experience it has been a few years since I have used the program. I believe I would be a great fit for this company, I have 9 years of data entry experience and working with spreadsheets, data, financial figures/budgets. My clerical speed is 72WPM
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Receptionist/Data Entry Representative

Interviewed at Prysmian

3.7★
Aug 10, 2017

Was asked numerous questions: Alright first set of questions. What does a company owe its employees? What other companies are you interviewing with? -I believe a company owes its employees Gratitude and Appreciation. I am currently not interviewing with any other Companies at this time. Are you currently employed? How many hours do you intend to dedicate to this job position if hired? -I am not currently employed and intend to dedicate my full 8 hour day to this position if hired. What qualities do you look for in a boss and What motivates you to do your best on the job? Do you have any QuickBooks experience & why do you want to work for this company? What is your clerical speed(WPM)? -I look for strong leadership qualities, considerate, helpful/mentor type. I believe that hard work and dedication everyday motivates me to do my best. I have very little QuickBooks experience it has been a few years since I have used the program. I believe I would be a great fit for this company, I have 9 years of data entry experience and working with spreadsheets, data, financial figures/budgets. My clerical speed is 72WPM

He gave me a word problem regarding the square feet of a building and a room and told me to figure it out. He also asked me how to copy and paste. When I gave him my answers, he then told me to explain how I got my answers. I asked his if he reviewed my resume but he ended the interview and told me good luck finding my way home.
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Receptionist

Interviewed at Creekview Realty

3.2★
Feb 28, 2017

He gave me a word problem regarding the square feet of a building and a room and told me to figure it out. He also asked me how to copy and paste. When I gave him my answers, he then told me to explain how I got my answers. I asked his if he reviewed my resume but he ended the interview and told me good luck finding my way home.

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