Will you be able to do rotational shifts?
Rappresentante Di Supporto Interview Questions
1,737 rappresentante di supporto interview questions shared by candidates
What does good customer service mean to you?
What is your weakness?
Haven't been offered the position yet, after the workspace evaluation I will know if I'm offered the job or not. Really wasn't an interview, just asked general questions about my current workspace and went over the training process.
Can you name at least 4 antivirus software?
What would you say is the most important skill a successful customer support agent should have?
Where do I see myself in 5 years?
If a customer complains that they're not able to access a website, what troubleshooting steps would you take?
I was asked to relate all my answers based on my actual experience identifying the Action, Solution and Outcome.. The difficult part is to answer a subjective question from your actual experience which Administration/Executive assistance from my side and relating it to the question being asked which are mostly relating to Sales. It's not easy to connect to such, so it took me awhile to organize my thoughts before answering...but during the course of interview, i was interrupted many times by the interviewer, that i need to answer faster and that i need to be brief in my answers. The fact remains, it's not easy to connect administration experience to sales experience with consideration to it's actions, solution and outcome.
In a very irritable tone that implied I was taking up too much of their precious time already, I was asked "Well? When did you submit [your resume]?"
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