Talked about the schedule
Product Support Interview Questions
2,239 product support interview questions shared by candidates
Describe a time you turned a negative customer experience into a positive one.
Many questions regarding emotional intelligence, receiving/giving feedback, and teamwork.
General customer service questions
Describe a situation where you had to show empathy with your client to work with them, but did not necessarily have to say NO to them?
General questions about how you perform under pressure.
What's your favorite app and how do you use it? What do you tell a customer when there is a known bug in the software? What was a difficult problem that you solved for a customer and how?
There were a lot of basic STAR-based questions.
asked: What is band steering? (why i have to use 5 words when the question was only 4 is kind of ridiculous GD)
Are you willing to work available shifts?
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