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Product Support Interview Questions
2,239 product support interview questions shared by candidates
How to de escalate a call
What technical websites do you frequently read?
What's your favorite and least favorite aspect of working directly with customers?
They asked how I determine priorities when recommending product work.
How will you deal about an issue wherein a client have been using the software for more than 5 years and is more knowledgeable than you. Will you refer him to your Team Lead?
What is your weakness?
What can you contribute to the company that will make us regret not hiring you?
Where do you hope to be in 10 years? What is your greatest strength? Walk me though your resume.
For you, what is more important: technical ability or emotional intelligence?
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