All the questions were basically, "Tell me about a time..." My advise is to think back and get all your stories together. Difficult customers, times you went above and beyond, etc.
Phone Interview Questions
1,564 phone interview questions shared by candidates
Was it ever a time where you had a difficult experience on the job? What was it and what was the outcome?
What’s your idea of customer service ?
Describe a prior problem you faced at work and how it was resolvex.
How would you describe X service to someone who is not tech savy?
What are your strengths ?
Are you able to meet daily and weekly quotas and expectations?
Recall a time when you were presented with a problem...how did you attempt to fix it and what was the outcome?
What was a difficult situation you've dealt with and how did you handle it?
Why do you want to work here
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