I think that most of the question were pretty straight forward, interview like questions, however one question that was asked that I did find difficult was questioned somewhat like this "If you are working and expected to meet sales goals, however you find it difficult to meet your goals, what would you do to change your tactic to make it more effective?"
Just be yourself and answer all the questions very detailed.
can you tell me about your sales experience
How would you sell a product to a customer?
Why do you want to work at MS?
Q: When was a time you had to deal with a difficult customer and problem? How did you resolve it?
Biggest concern was sales and wanted to hear about how well you can sell. They look for you to sell yourself to them so that you can sell WF products and services for them.
Tell me about a time that you provided excellent customer service
How did you handle a difficult situation?
Think about the most difficult customer you had to work with, what was the situation and hire was it resolved, and what did you do to make that customer have the experience they had.
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