Tell me a time when you had a difficult customer what did you do to resolve the issue?
Phone Interview Questions
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On nous a demandé de faire la matrice de nos compétencessavoir reconnaître nos forces et faiblesses
Describe a situation that you need to use communication skills to solve a problem.
- Role play with a client reaching for help
Describe a situation in which you had to meet specific (quantified) sales goals and what steps did you take to meet those goals. This is difficult if past experiences haven't set very specific goals to meet.
Why did you consider a job as a phone banker?
how do you upsell
If you work in sales and tell them that you had to meet certain goals or stats be prepared to give specific numbers no estimates.
Why we you chosen for that particular task?
The ones in which they wanted specific numbers in regards to your sales experience.
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