How are you able to deal with an irrational patient on the phone and take another call immediately after without being irritated?
Patient Access Coordinator Interview Questions
1,160 patient access coordinator interview questions shared by candidates
What do you know about insurance?
Went over hours of clinic and how sometimes you work overtime. They didn't pay for overtime so if I stayed late, the following morning I was instructed to come in late so they didn't need to pay overtime for there department. In reality then I was only getting paid regular time .
Why do you want to work for Kaiser Permanente?
What frustrates you and why?
How well versed are you with certain aspects of excel?
Tell me a time that you had a really difficult patient or guest, and how did you deal with it? What was the outcome?
Describe a time you experienced inequality in the work place? Describe a time you had to influence someone's decision making?
Tell me about a time you had to deal with a difficult customer?
Why are you interested in this position?
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