Member Services Representative Interview Questions

734 member services representative interview questions shared by candidates

Tell me a time where you provided exceptional customer service? Tell me a time where you received exceptional customer service? Are you smart or patient? (Yes, all 5 people asked this) What would your supervisor say if we asked about you? Why do you want to work here? What do you know about Clover?
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Member Services Representative - Bilingual Spanish

Interviewed at Clover Health

3.6
Oct 3, 2016

Tell me a time where you provided exceptional customer service? Tell me a time where you received exceptional customer service? Are you smart or patient? (Yes, all 5 people asked this) What would your supervisor say if we asked about you? Why do you want to work here? What do you know about Clover?

They asked the usual questions about your experience and background. Asked a few situational questions and asked for specific examples of different situations you've been in and how you handled it and the outcome of it. The difficult questions were "What makes you the better candidate for this position over all others?" and "How do you measure success?"
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Member Services Consultant I

Interviewed at Arizona Financial Credit Union

3.6
Oct 12, 2014

They asked the usual questions about your experience and background. Asked a few situational questions and asked for specific examples of different situations you've been in and how you handled it and the outcome of it. The difficult questions were "What makes you the better candidate for this position over all others?" and "How do you measure success?"

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