Questions concentrated on Amazon's leadership principles
Member Services Representative Interview Questions
6,385 member services representative interview questions shared by candidates
What is your proudest achievement, what would you learn in Amazon, describe a situation when someone gave you a feedback and what you learnt from it
Name something you said that was taken the wrong way and what did you do to correct it?
What do you know about Navy Federal?
Can you explain the services we offer?
They want you to have a strong commercial lending background. Once onboard it was a different story. VERY conservative on the commercial side of the house, but awesome on the consumer side of the house (Very Pro Military and good on lending to consumers). They had a lot of restrictions when it came to obtaining a line of credit, did not offer for the first 7 years of the Business Services program. This is what small business need to handle short-term cash-flow needs. Hopefully they will loosing-up taking collateral on everything you own just for $50K loan and in some cases $20K+/- request. Great place to work, benefits are awesome, and if Business Services will loosen some of the conservative restrictions, thy could be more competitive against the commercial banks. I would recommend working for NFCU Business Services, but understand if you come from a liberal commercial lending background, do not expect to get lending terms and conditions that are favorable for the borrower(s). Underwriting wants to collateralize everything, most borrowers just give up and go else where with less restrictions. I know I lost a lot of businesses to local community banks and some credit unions.
Tell me about a time when you had to diffuse a situation with an irate customer.
How do you prioritize your schedule
What makes you qualified for this position?
three strength and three weaknesses
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