They asked me to explain the basic insurance process, including how claims are handled and what steps are involved from policy issuance to final settlement. The focus was on checking my understanding of how the insurance workflow operates, and how I would handle customer queries or support in that process.
What were some of your responsibilities in your previous position?
Previous experience and how it would tie into role
Tell me about yourself What sports do you play? How would you contribute to a positive work environment? Why should I hire you?
Who would you prioritize clients or supervisor?
Why I want to work for Home Depot? How I was treat an angry customer? Wat would I do if I don't know the answer about a product? Describe my last volunteering experience (from resume)? What is the most important for me if I were a costumer (what am I looking for as a customer)? What is the most important in customer service? When I am available to start? Expected salary? Ready or no to work evenings and weekends? Do I have a reliable transportation? Why did I leave the last job? If I had a pile of rush paperwork to do and a costumer in front ,which do I choose as priority?
Are you familiar with loose loaded container forwarding?
Tell me about a product you use and how you would improve it?
tell us about a difficult customer you helped
Tell me about a time when you stepped into to help another teach achieve their goals.
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