Are you able to work overtime with no notice?
Member Services Representative Interview Questions
6,294 member services representative interview questions shared by candidates
What was the most difficult time you've had at your past job?
Do you have a passport? Can you travel outside the United States without any problems?
What research have you done?
They asked me quite a few situational questions
Basic questions
How would you deal with a member that is irate?
Not a difficult question but they want to know if you can work overtime (and you will) when the heavy season comes.
How many direct reports I have managed was a common theme
You will be expected to be well versed with their website, which is poorly laid out, and horrible confusing. You must know their current statistics.
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