Did I want the position? Are you sure that you are ready to be in charge of other associates? Other associates will turn on you and test your authority, how will you handle those challenges?
Manager Support Interview Questions
2,467 manager support interview questions shared by candidates
What is your background in support
How have you influenced other group's decisions on their activities without authority in their organization?
Most of the questions were behavioral.
What motivates you in your personal life?
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What does good customer service look like?
What is the ARR for your current book of business? Describe a time a client blew up over a critical issue - how did you handle the situation? If you are giving a presentation to an audience including tech support, administrative staff, your day-to-day stakeholder contacts, and C-level, whom do you aim your presentation toward?
Are you willing to relocate to another state?
Tell me about a time you have improved a process and optimised efficiency.
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