Manager Customer Service Interview Questions

2,498 manager customer service interview questions shared by candidates

Since, I was hired for technical process, the questions in interview were specific to technical products. Apart from tech, marketing angle was also included. For ex- how will you convince your customer to buy a product.
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Customer Service Manager

Interviewed at Accenture

3.7
Jul 24, 2013

Since, I was hired for technical process, the questions in interview were specific to technical products. Apart from tech, marketing angle was also included. For ex- how will you convince your customer to buy a product.

How will you handle a difficult customer> How or what would you do if you see another employee stealing? What will you do if a customer tries to rob you? Has a gun?? How will you respond to an employee taking ill? Fainting?? Having a seizure?
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Manager, Customer Service

Interviewed at Tiffany & Co.

3.1
Mar 10, 2014

How will you handle a difficult customer> How or what would you do if you see another employee stealing? What will you do if a customer tries to rob you? Has a gun?? How will you respond to an employee taking ill? Fainting?? Having a seizure?

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