What did I want out of the company.
Manager Customer Service Interview Questions
2,498 manager customer service interview questions shared by candidates
n/a - questions were behavioral.
General questions about Success example and more related to managing difficult situations with clients
Why do I want this position.
What would you like your salary to be?
General questions about my background and a few hypothetical questions about customers. Was told to prepare for STAR format, but was not asked anything STAR related.
Why do I want to work for company, what can I bring from my previous experience.
1. How do you engage a stakeholder that you have no direct contact with as a csm 2. focus on the star method compared to Amazon, which requires 3-5 minutes for most of the responses. 2 minutes to 3 minutes was more than enough 3. Have failures stories 4. Have a feedback story and also be agile in your responses and thinking.
Tell me about your book of business
I was also a hiring manager for the company and the process of questions was established by the company.
Viewing 2461 - 2470 interview questions