Branch interview - Is there a time where you excelled in providing excellent customer service? Can you tell me a time where you made a great sale? Has there been a moment where you have not got on with an employee and what did you do? Have you ever been a leader?
give me an example when you dealt with a difficult customer, how did you handle the situation?
What's the difference between being a leader and being a boss?
Give me an example where you have provided excellent customer service?
give an example of leadership
What's your greatest strength?
situational questions - a time you have worked under pressure.
Have you been in a leader position?
Tell me about a time when I had to deal with a disgruntled customer and what did I do?
Give an example of when you had to convince people of your own idea
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