1. Tell me about a time you had a difficult customer to deal with and how you resolved the situation. Did you have to ask for help, what employer based policies were involved in your decision making? 2. Give examples of job based decision making you have had, what range of authority did you have, where you able to make decisions independently or did you need to ask for help?
Name a time you gained someone's trust?
Describe your organizational skills
Describe a time when you dealt with a difficult situation/customer and how would you/did you change your behavior in regards to this situation?
How to you handle customers who are angry?
Name a time when you regret the outcome from dealing with the customer and what would you done differently?
Name a time when you were given a new set of objectives/responsibilities at your job and how did you adjust to them?
They gave you a few task that need to be done and asked you how you would prioritize the task throughout the work day.
They asked scenario based questions
name a time when you had to overcome a tough situation
Viewing 321 - 330 interview questions