What is Service Level Agreement?
It Service Manager Interview Questions
244 it service manager interview questions shared by candidates
Tell. Us about your ITIL experience
Skills based Questions
Why are you a leader? Achievements that you are proud of.
What can you say about SLA/OLA compliance in both ways, internal and customer facing?
Describe a situation in which you faced challenges you overcame
HR interview: 10 min personality test, in depth questions related to the points from the resume submitted; Talent recruiters from HR were very pleasant and the interview lasted for 1 hour Technical interview: going through the resume with additional questions regarding the project management approach; questions were based on some examples from previous experience; Delivery director tried to understand my approach in different situations; she was very pleasant and the interview lasted approx 2 hours;
Hiring manager didnt show up until the last 10 minutes of the hour and ended up asking me why Netflix is doing well.
About the projects that I've participate.
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