How would I handle challenging clients?
It Service Desk Manager Interview Questions
32 it service desk manager interview questions shared by candidates
Tell us about your experience.
Describe how you would motivate a service desk
Nothing, promised feedback by a certain time, never received it, checked back at 1 week, and again at 2 weeks. GHOSTED even though I used to manage the exact contract they were hiring for.
Can you describe a change you made in your current role and explain how it benefited the organisation?
Skills based Questions
Why are you a leader? Achievements that you are proud of.
They asked general questions on experience, and you can decide to participate or no.
If I could describe a situation I have encountered whereby a problem meant there were multiple potential solutions, none of which were likely to be accepted by all stakeholders and how did I achieve a solution.
STAR interview questions, like 'tell me about a time when you had to discipline a team member"
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