They asked for about priority incidents and the basic ITIL severity scale, they were right to do so, it's a must for this type of job. I understand a P1 severity and production outages, and more importantly how to seek resolution, PIR and RCA so that it may never occur again. CI (configuration items) also offer a knowledge base of sorts in itself, I have plans on utilizing that .
Le è capitato di utilizzare strumenti sw di ausilio al project management?
Tell me about a specific time when you had a problem or a performance issue with one of your direct reports, and how did you handle the situation.
What I would do in the first 90 days
Motivación para cambiar de trabajo
Besides the death of a family member or the loss of a job, what was the most terrible thing that has ever happened to you?
What is your favorite hobby outside work?
What is your expected compensation?
About my background and job experience
Describe a time when you had to resolve a major crisis.
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