1) Have you used Microsoft Office? 2) What kind of ticketing system have you used? 3) How many tickets on average per have you done?
It Help Desk Engineer Interview Questions
892 it help desk engineer interview questions shared by candidates
What is your biggest weakness?
What is good customer service? How do you handle an angry customer? What is one of your weaknesses? What motivates you for the help desk assistant job? Are you a team-player? and traditional questions...
Not applicable if one is really motivated or ready for an interview.
What is the first thing you would do if you were told your website was down?
Where do you see yourself in 5 years?
Q: If a device you had previously connected stopped working what would you do to troubleshoot the issue and fix the problem?
One question that stuck with me was : "What would your previous manager state as your weak points that you could improve?"
strength, weaknesses, behaviour questions, career goals
Computer is running slow what would you do
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