Scenario: You overheard me saying that I am in the market for a cell phone at a picnic over the weekend. Go in another office and call me. You will sell me a phone and then come back and I will be your manager and you need to report on how the call went.
Do you have any B2B or B2C sales experience?
have you worked in a call center before
They just ask you about past experience and tell you about role
Be yourself and that is all thats important.
Tell me about yourself and where do you live?
They asked how much sales experience do you have.
What motivates you, when you have sales goals to met?
What would you do if a customer was rude to you?
A woman calls and complains that, even though she selected the option to pay for her order in 2 payments, the total cost of her order came out at once. Her account is now overdrawn and her rent is due tomorrow. What you do in this situation?
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