What would you do in case there was a major incident happening, affecting end users (eg. check-in desks unavailable)
Incident Analyst Interview Questions
778 incident analyst interview questions shared by candidates
All the interview questions were as expected. There was nothing out of the ordinary asked.
Explain 4 G
Do you have any experience with ticketing systems?
technology!
What is DNS? What does it do?
"Yes."
What are you aspirations? If you get 3 escalations, what would you prioritize? (3 escalations being: suicide content, LGBT or/and Government pressure) Besides your professional commitment, tell one story where you helped someone?
SLA's, KPI and excel knowledge
What will you do if there was change window between 08:00 and 12:00 and at 11:45 a high priority incident is raised?
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