Dealing with senior staff, how am I at it, can I maintain a professional demeanor on the phone with them even if I am frustrated by their call?
Helpdesk Analist Interview Questions
1,768 helpdesk analist interview questions shared by candidates
Are you able to solve problems?
Do you like working with teams or are you a lone cowboy?
casus 1: een telefoongesprek waarbij iemand een nieuwe gsm zoekt, casus 2: een telefoongesprek waarbij iemand zijn pakje niet aangekregen heeft.
introducer my self
Asked knowledge based questions regarding current technology
How would you handle a difficult client?
how many states in United States ?
Described several helpdesk situations and asked me how I'd react to those.
What's my favorite/least favorite thing about the job?
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