First to talk with Hr and then an test.
Help Interview Questions
4,629 help interview questions shared by candidates
Mostly fundamental help desk questions
what is DNS, DCHPS, Share and local connections, and
Tell us about a time when you solved a problem for a customer.
Someone recently changed their AD password and now they are not able to send email, what do you do?
How would you approach a customer whose computer crashed completely while getting repaired?
Basic computer competency and literacy questions.
what interests you in the role
Can you give me a time you have delivered excellent customer service?
Do you consider yourself a lucky person?
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