Did not expect there to be a written test... So that caught me off guard for sure.
Help Desk Interview Questions
3,949 help desk interview questions shared by candidates
Various technical/job skill questions, describe how X technology works, etc.
"what are your biggest weaknesses?" "what are your biggest strengths?" "where do you see yourself in 3 years" "what are your goals"
How would you handle an irate customer
What skills do you have in IT?
Are you currently in college?
What do you feel you can bring to this position?
Experiências anteriores, pretensão salarial e mais algumas coisas
Technical questions. Difficult situations with a customer. What ticketing systems have you used.
Technical questions. Difficult situations with a customer. What ticketing systems have you used.
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